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Choose CSIA Certified Technicians for Chimney Repairs

When your chimney is in need of repair, you may have a lot of questions. Who should you call for repairs? How will you know what really needs to be done? How do you prevent damage or the need for repairs in the future?

Who Should You Call For Chimney Repairs & How Do You Know What Really Needs To Be Done?

First things first, who should you call? There are no federal regulations for the chimney industry, and many homeowners have been ripped off, cheated, scammed, or left with workmanship that’s not up to code and certainly not safe. The Chimney Safety Institute of America (CSIA) is a non-profit organization that’s committed to educating and protecting homeowners for this very reason.

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That’s why the CSIA developed a certification process for chimney professionals. In order to receive the certification, the chimney technician has to demonstrate extensive knowledge, pass rigorous testing, and agree to do his or her job with integrity. That’s why the CSIA is able to guarantee that homeowners are in better hands with a CSIA certified chimney professional.

So when you’re looking for someone to repair your chimney — whether you need masonry work, chimney liner repair, or chimney leak repair and prevention — the first thing you should do is check the credentials of the chimney companies you’re looking at. For your safety and satisfaction, go with a CSIA certified chimney sweep.

What’s The First Step You Should Take?

Whether you have a general idea of what needs to be fixed or you’re not sure what’s going on, you just know something’s not right, the first step is to schedule a level 2 chimney inspection. A level 2 chimney inspection is superior to a level 1 or standard chimney inspection because it will give you a more thorough idea of what’s going on with your chimney.

A camera will be snaked up into your chimney to get a look at the flue liner, and the exterior of the chimney will be inspected as well. We’ll check for things like leaks, masonry damage, liner damage, missing components, improper installation, insufficient clearance from combustibles, and anything else that could potentially impact the safety or performance of your chimney and fireplace.

So it doesn’t much matter if you know exactly where the problem is, just start with a level 2 chimney inspection. We’ll find it and let you know what we recommend along with a quote. 


Whether you call us or we call you back after you submit a scheduling form, you can expect our team to ask you a couple of questions.

Are you representing the home? We get a lot of real-estate managers, property managers, and personal assistants that call for homeowners. Knowing who owns the home helps us to accurately save files and information relating to your services.

Have you used us for your appliance before? If so, we have all your past services on file, which speeds up the scheduling process.

Where is your home located? This ensures that you are in our service area.

What kind of appliance are you wanting to be serviced? (wood-burning fireplace, wood-burning stove, gas logs, etc.)

How many stories is your home? What is the exterior of your chimney made out of? What do you have on your roof? (metal shingles, terra cotta, etc.)

*If you don’t know the answers to these questions, no worries! Our team can help you.


We do not share the pricing of our services on our site. Because each service has multiple variables including the number of flues, the type of appliance, etc., we can only give you an accurate price until we fully understand your appliance and the time and materials it will take to be serviced. If you have questions about cost, please call our office and our team will be happy to answer any questions. If you are still unsure, please check out our reviews and find confidence in our work through our happy customers.


We’re Happy To Travel To You!

The best part of getting chimney and fireplace work done is distance is never an issue you have to feel concerned about. Just find a reliable team to hire, and they’ll come out to you! This gives you freedom to search near and far for the team that is best suited to your specific needs. At Ashbusters, we travel to various counties throughout East Tennessee, and we encourage you to check out our location page if you’re not sure if we can get to you (but chances are, we can)!

There’s no doubt that we’re the best of the best, and we would love the opportunity to prove ourselves to you. Reach out now to make your appointment, so that we have plenty of time to address repairs and do a sweeping before your burning season kicks off this fall. We’re excited to serve you soon!

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